Telecoms Apprentice

Job Description

Telecoms Apprentice

Main purpose of role

To undertake the Telecoms Apprenticeship successfully through to completion and achieve level of Support Engineer. Reporting in to nominated Mentor within the company.

Main responsibilities:

  • Work closely and professionally with clients, staff and suppliers both on and off site.
  • Assist in warehouse/stockroom duties. Goods In/Out and general housekeeping.
  • Provide top level customer service.
  • Help with the preparation and maintenance of all equipment.
  • Assist in general maintenance throughout the building, such as shelving, trunking etc.
  • Checking/testing delivered equipment.
  • Ensure that all study requirements are fulfilled in a timely manner, e.g. coursework, tasks, etc.
  • Attend scheduled progress meetings with the nominated mentor within the business.

Knowledge, skills and experience required:

  • An interest in learning new skills and enthusiasm to complete the apprenticeship.
  • Attend college when required as per course timetable, this may involve staying away for intensive courses.
  • Able to drive or currently learning to drive.
  • General interest of new technologies.
  • Interest to learn new IT and networking skills.
  • Excellent communication skills both professionally and personally.
  • Excellent technical ability and attention to detail.
  • Excellent analytical and problem-solving skills.
  • Have a strong team work ethic, be disciplined, hard-working and reliable.
  • A positive minded self-starter able to use own initiative.