Services

Installation & Commissioning

We have a team of skilled and experienced installation engineers for the installation of passive and active products, all of which are security cleared. Our engineers have a very professional attitude and they strive to provide a service above the standard of other competitors.

  • Network cabling – Our engineers are qualified to install a full range of cables including fibre optics, CAT5/CAT6, multicore cable, coaxial cable and voice & data cables.
  •  Equipment – The team also has the experience to install & configure many different variations of both rack mounted and desktop equipment.

Consultancy

Cherry & White offers a consultancy based approach to sales. We will try to understand the customers needs and requirements as best as possible and then offer a solution based on what is best for them.

Product Design

Our team of hardware and software principle grade engineers work together to produce top of the range products, which can be designed and manufactured to the needs of the customer.

Customer Support

We support all of our customers pre and post sales. We have a comprehensive support team that are dedicated to resolving any issues or queries that a customer may have. We provide email support 24/7 and phone support between the hours of 07:30 – 18:00 as standard.

If required we can also provide a service contract tailored to the customer. We can offer; advanced hardware replacement, 24/7 phone support, VPN links to the customers network management system, an engineer on site within a specified period of time, and many other services.

Training

Full product training can be provided. The training can take place at our training facilities here in Gloucester or at a specified location that suits the customer needs.